Management

Management Services

Hold Thyssen’s management services are focused on protecting and enhancing the value of commercial real estate assets through proactive, hands-on property oversight. With more than 40 years of experience and millions of square feet under management, the company provides comprehensive management solutions for office, retail, industrial, and multi-family properties.

Hands-On. Insight-Driven. Client-Focused.

What Makes Our Management Stand Out

Ownership Mentality

We manage every property as if it were our own, making proactive decisions that protect your investment and maximize returns.

Proven Performance

Over 50 years of experience and a disciplined management approach help clients improve operations, strengthen cash flow, and enhance asset value.

Lasting Relationships

Our average client relationship exceeds 15 years because we put our clients’ interests first and deliver consistent, measurable results.

Lease Administration

Hold Thyssen manages all aspects of lease administration to ensure both landlords and tenants meet their contractual obligations. Our proactive approach minimizes missed revenue, reduces confusion, and protects ownership interests. Services include:

Monthly rent invoicing to support consistent, on-time collections

Detailed tenant ledgers with full payment and charge history

Coordination between management and leasing teams

CAM Collection and Reconciliation

Accounting & Reporting

Accounts receivable and payable management

Monthly financial narratives summarizing activity and key issues

Cash flow statements (MTD and YTD with budget comparisons)

Balance sheets detailing operating, lockbox, and security accounts

General ledger with full vendor and invoice detail

Journal registers for all credits, debits, and reserve activity

Detailed receivables by tenant

Comprehensive rent rolls

Monthly bank reconciliation reports

Hiring & Supervising

Thorough candidate screening and background checks

Strategic placement based on property needs

Ongoing supervision, training, and performance support

Direct accountability to Hold Thyssen management

Service Contract Negotiation & Vendor Management

Negotiated service contracts aligned with market pricing

Verified insurance and licensing compliance for all vendors

Access to trusted, high-performing vendors (often with volume discounts)

Ongoing monitoring to ensure vendors meet contractual obligations

Vik Mahadeo

Vice President,
Property Management

Sharon Bailey

Property Manager

Shannon Juliao

Asst. Property Manager

Frequently asked Questions

How do you handle underperforming assets?

We take a proactive, data-driven approach to improving underperforming properties. Our first step is conducting a full asset evaluation to identify the root causes of the issue — whether it’s vacancy, below-market rents, deferred maintenance, tenant turnover, operational inefficiencies, or market positioning.

From there, we develop a customized improvement strategy that may include:

  • Reducing unnecessary operating expenses
  • Enhancing tenant retention and satisfaction
  • Improving curb appeal and property presentation
  • Repositioning the asset within the market
  • Adjusting leasing and marketing strategies
  • Coordinating capital improvements that increase long-term value

We also provide owners with clear reporting, performance benchmarks, and actionable recommendations so decisions are based on measurable results, not guesswork. Our goal is to stabilize the asset, increase occupancy and NOI, and position the property for long-term growth and profitability.

What markets and asset types do you specialize in?

Hold Thyssen specializes in the management, leasing, and brokerage of commercial real estate assets across a wide range of markets throughout the United States. With more than 40 years of experience and over 12 million square feet under management, our team has extensive expertise in helping both institutional and private investors maximize the performance of their real estate portfolios.

Our primary asset specialties include:

  • Office properties
  • Retail centers
  • Industrial properties
  • Multi-family communities

We work with owners of both stabilized and value-add assets, providing customized management and leasing strategies designed to improve occupancy, tenant retention, operational efficiency, and long-term asset value. Our experience across multiple property types allows us to adapt to changing market conditions while delivering solutions tailored to each property’s unique goals and challenges.

How do you improve tenant satisfaction and retention?

At Hold Thyssen, we believe strong tenant relationships are one of the most important drivers of long-term asset performance. Our approach focuses on responsive communication, proactive property management, and creating positive tenant experiences that encourage long-term occupancy and lease renewals.

We improve tenant satisfaction and retention by:

  • Responding quickly to maintenance requests and property concerns
  • Conducting regular property inspections to maintain quality standards
  • Providing professional, accessible management teams tenants can rely on
  • Maintaining clean, safe, and well-managed common areas
  • Proactively addressing operational issues before they impact tenants
  • Building strong relationships through consistent communication and service

We also work closely with property owners to identify opportunities for property improvements, operational efficiencies, and tenant-focused enhancements that help create a more attractive and competitive environment. By combining attentive management with strategic asset oversight, we help reduce turnover, strengthen tenant retention, and support long-term property value.

Let us guide your investment

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